Privacy and cookies policy
Quick summary: we collect only the information needed for booking and service communication, and use basic cookies for site functionality and analytics.
Information we collect
- Contact details submitted via booking forms
- Referral and appointment-preparation information
- Basic analytics events (for service improvement)
How we use information
- Respond to booking and referral requests
- Improve website usability and patient pathways
- Maintain safety and service quality
Cookies
Essential cookies support core site functionality. Optional analytics may measure anonymised engagement events. You can manage cookies in your browser settings.
Third-party services
This website uses the following external services that may process data when you visit:
- Cal.com — online booking and appointment scheduling. When you book an appointment, your name, contact details, and time preferences are processed by Cal.com. See Cal.com's privacy policy.
- Google Fonts — web typography served via Google's CDN. Your IP address and browser details may be logged by Google when fonts load. See Google's privacy policy.
- Google Maps — embedded map on our booking page. Your IP address and browser details may be processed by Google when the map loads. See Google's privacy policy.
- Vercel — website hosting provider. Standard server access logs (IP address, request timestamps) are maintained by Vercel. See Vercel's privacy policy.
Privacy contact
For privacy enquiries, call (03) 5995 0766.